The agents when reserving were flexible and helpful. The actual movers were extremely professional, hardworking, and speedy. I've used American Van Lines twice now for moves and have had several friends and family use them as well based on my recommendation. I will continue to use and recommend to others as they are fairly and attractively priced and reliable.
Melinda, Miami, FL
Excellent service from start to finish. I could not have asked for a better crew! From the initial customer service over the phone to the follow-up call the day after my move it was a 5-star experience. I was thoroughly impressed and will continue to recommend this moving company. Thank you!
Shannon, Charlotte, NC
My sister used American Van Lines to move from Georgia to Seattle. So I used them too when I moved from Brooklyn. The people I worked with setting up the move did a good job and the crew were very good. I would recommend them.
Clarence, Pompano Beach, FL
American Van Lines called me from their office and walked me through the process. Most of the people that I dealt with more in depth were the actual crew that showed up at the house for the move and they were great. They worked really fast, very professional, and they did a good job. I was very happy with them.
Patrick, Greensboro, NC
Excellent information. Move from one state to another on time with each stages. Everything was done in a professional manner. Victoria was a great organizer and kept informing me about all of arrivals times for pickup and delivery. Very pleased with this move. Very thankful.
Diana, Ville Platte, LA
The movers were very professional and very careful with our furniture. They were personable, and very hardworking. The entire experience starting with Jason ** and ending with Marcus was relatively stress-free considering it was moving. I would recommend them.
Karen, Hedgesville, WV
Movers showed up when promised and delivered in a timely manner. All furniture was wrapped in moving blankets and so far my belongings appear to have made a safe trip. Customer service follow-up call later on day of delivery. Having always moved myself, this move seems quite pricey, but it was worth the extra money and to have no back pain.
Rhonda, Chicago, IL
My husband and I recently moved from Denver Colorado to Houston Texas and after researching quite a few moving companies we decided to go with American Van Lines. The sales rep we had was very knowledgeable and was willing to structure the bid in a way that addressed our specific moving needs. Our moving coordinator was helpful and accessible, which was very important to us. We LOVED the crew. They were professional, cheerful, worked fast but carefully, and bottom line - are just a great group of guys. We have a lot of stuff (filled the semi completely up) so it was no small job to load and unload. They did a great job and if we move again, we will certainly consider using American Van Lines. Thank you American Van Lines for making our move as pleasant of an experience as possible.
Marie, Katy, TX
I went online, looked for consumer reviews and American Van Lines had good ones. I had a wonderful experience with the moving company. The moving coordinator was very attentive. She almost calls too much but it's much better than being ignored. She talked me through every step and was very careful to make full disclosure, so I didn't get any nasty surprises if prices changed. Then the movers were a little early and did a wonderful job. They were really nice guys though some of my stuff went into storage. But everything else arrived intact and fine. I just recommended AVL.
Brian, Dallas, TX
This is my first time using moving companies, so I was a little worried. This was the best experience, guys were quick and prepared. Whenever I needed to speak to Allen he was there and it's true they stay with you until the end. Great job!!!